Terms and Conditions: One Account, KYC Before Your First Payout
These terms set out the ground rules for playing with us. By opening an account you agree to them, so we have written the essentials in plain language here and keep the full legal version available on request. If anything is unclear, our support team will gladly explain it before you deposit.
Eligibility and accounts
You must be at least 18 years old and legally permitted to gamble where you live to use the site. Each player may hold one account, registered with accurate personal details that match your payment method. We may request KYC documents at any time and must verify them before a first withdrawal.
Bonuses and wagering
Bonus funds carry the wagering requirements stated on each offer, most commonly 50x on deposit plus bonus, and pokies contribute fully while table and live games count little or nothing. The welcome package is capped at AU$5,000 or six times your deposits, whichever applies. Attempting to abuse a promotion may void the related bonus and winnings.
Payments and withdrawals
Deposits and withdrawals are processed in AUD through the methods listed in our cashier, subject to a AU$20 minimum withdrawal and a AU$10,000 weekly limit. We may hold a payout for security or verification checks, normally within 24 hours. Our full withdrawal timelines are set out on the payments page.
Fair use and account conduct
We expect accounts to be used honestly and by their genuine owner. Creating multiple accounts, sharing logins, or attempting to exploit a bonus against its stated terms may lead to the affected bonus and any related winnings being voided. Where we suspect fraud or collusion, we may pause an account while we investigate, and we will always explain what we need from you to resolve it.
Dormant accounts and closures
You can close your account at any time by contacting support, and any withdrawable balance is paid out subject to the usual verification. Accounts left inactive for a long period may be treated as dormant in line with our policy, and we will contact you before taking any action. Self-exclusion requests are always honoured promptly and cannot be reversed before the chosen period ends.
Liability and governing terms
We provide the site on a best-efforts basis and are not liable for losses arising from events outside our reasonable control, such as connectivity outages during play. Nothing in these terms limits rights you hold under applicable law. Our licence, issued in Curaçao, governs how we operate, and these conditions should be read alongside our privacy policy.
We may update these terms from time to time, and the current version always governs your play. Continued use of the account after a change means you accept the revised terms. For questions about anything here, contact our 24/7 support team.